FAQS

Frequently Asked Questions

Learn more about vinyl fencing and other frequently asked questions. Can’t find something you are looking for? Please contact us and let us help you find what you need.

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What is Vinyl?

The main ingredient of vinyl fencing is PVC (polyvinyl chloride); which can come in  many different chemical forms. PVC is made as a by product of the oil and gas industry  - in other words, what is left over from the production of oil and gas can be used to  make vinyl. Far better to use it than to throw it away! 

Our fencing is made with a formula for excellent outdoor toughness and high quality.  Additional chemicals, such as titanium dioxide (Tio2), an ultraviolet inhibitor that  prevents yellowing are added. Titanium dioxide can be called a “Sunscreen for vinyl”,  as it prevents the vinyl from yellowing. For vinyl, this is the equivalent to SPF 40 for  humans. It’s also used as food preservative and to color baked goods, such as the  popular white-powdered donuts; so you know it’s safe. If you see vinyl that appears to  have yellowed, you know right away that it is a cheap brand without titanium dioxide.  For our fencing, the TiO2 is concentrated on the outside, where it is most needed. Also  added are impact modifiers. Your fence flexes under impact but for most impacts, will  not break.

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How strong is vinyl fencing?

Your fence also needs to flex under wind and snow loads as well as under impact, and our privacy fencing has been tested to withstand wind of up to 100 mph. Our vinyl product is much stronger and much more flexible than wood. Added to that strength is the design of the vinyl fencing itself: internal, reinforced ribs. Vinyl does become less flexible in extreme cold and the design of the product still produces an extremely strong fence that will not break with the usual impacts – even under extremely cold conditions.

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How long does vinyl fencing last?

Our fences still look brand new, years later – 50 years later, to be exact, and the manufacturer warrantees the product for a full 50 years. Nor will the vinyl blister (like paint does on a wood fence); rust (like steel fences eventually do); or decay or suffer insect damages (like wood will). Your fence will literally look just as you installed it, for 50 years.

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Are all vinyl products the same quality?

Absolutely not. Some manufacturers skimp on quality to give the big box stores a  product at the pricing a big box store demands. An economy product can be made  with a thinner product that may not conform to industry standards or building codes.  Unfortunately, these economy products usually yellow very quickly and do not have the  strength of our products. Economy products may also be fabricated using inexpensive  but inferior methods, such as gluing the pickets to the rails. Others require a wood  post, which will still need the same care as a wood fence requires. What happens to  your (cheaper/big box) vinyl fence when the wooden posts rot? 

Check the warranty - lowered standards usually result in a greatly reduced warranty  coverage and period.

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Doesn’t it get dirty?

It does (like everything else) but the product generally rinses clean and rain may be  enough to keep it clean, depending on your area. If someone is inconsiderate enough 

to add graffiti to your fence, it will come off with some scrubbing. Call R&D first should  this happen for approved cleaners. 

Should your fence need more cleaning than the rain provides, it takes very little effort.  Using a brush with water and detergent or a mild bleach solution works well. Vinyl  surfaces are generally too slick for mold or mildew to grow on; and if under extremely  damp situations it did, both will easily be cleaned off with a mild bleach solution.

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Does it cut sound better than a wood fence?

Yes, a half-inch of pine, redwood, or cedar all cut sound by about 15dB. Vinyl cuts sounds by 22dB. Considering each dB represents a doubling of the sound volume, that’s a big difference. You would need a 2” thick wood fence to match that noise reduction.

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How does the price compare to wood?

Initially, wood appears cheaper, unless you are using top of the line wood, which is  about the same cost as vinyl. However – the wood fence will need repeated staining or  painting every few years, and likely each time you stain or paint, you will also have to  scrape and sand it – a lot of work! It’s also an added expense, especially if you hire  someone to scrape, sand and paint it. Paint cost and labour. 

What happens when wood rots, warps or twists? You’ll end up replacing the fence.  Wood will not last even close to 50 years – sometimes as few as 5 years; certainly no  more than 15 years maximum. You will likely have to completely replace the wood  fence at least three times before the vinyl ever needs replacing. Add that up. Does wood still look so cheap?

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Is vinyl “green”, like wood is?

Vinyl is 100% recyclable; wood is not. Both products must be trucked to your location. In BC, wood is likely to have been clear cut, which is not usually considered a sustainable, “green” practice, unless you are a forest company. Drive down any highway and see the clear cuts hidden behind a thin row of trees left to literally hide the clear cuts, or view clear cuts from the air – wood won’t look so sustainable from there, considering how long those trees took to grow. Vinyl is made once and then can be reused; it never needs paint or stain with Volatile Chemical Offgases (VCO). Recycled fencing is made into products such as garden hoses and watering cans.

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How safe is vinyl?

Vinyl is also completely smooth and will not splinter into your children’s hands or your  pet’s body. Nor will it release VCOs to harm your children and the environment. It will  not retain moisture and rot or mold like wood does; a wooden fence will not keep mold  away from your children. Vinyl does not attract insects like wood does. It does not  decay. Vinyl products (PVC) are also used for the water pipes you drink from, as it does  not react with water at all. Vinyl does not leach arsenic, lead or creosote like many  wood fences do. 

Vinyl will not burn by itself. If you hold a hot enough flame (about 900°F) to it, vinyl will  burn. As soon as the flame is removed; vinyl stops burning and self-extinguishes. This  makes vinyl fencing a major advantage in case of fires, as wood fences easily spread  the flames beyond any structure fire, often right over to the next structure. Do you  really want your wooden fence to be responsible for setting your neighbour’s house on  fire?

For strata or other multi-family dwellings, keeping any fires contained to as few units as  possible is crucial. Wood fencing will spread the fire from point to point, leading to  every unit possibly catching fire from the wood fence.

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What colours and styles are available?

Please see the colours available for the individual styles. You can mix and match the colours of the various components, to make your fencing your own. To see photos of styles and colours, please see the colour chart.

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Can vinyl be painted?

Paint voids the warranty. Why paint something that has a finish that will last for 50 years or more? Our vinyl products are engineered to retain their beauty and good looks for a lifetime.

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Can planter pots be hung from the fence?

Yes, if planned at the time of the install so the fences can be reinforced. (Otherwise, it voids the warranty.) However, planters in many sizes can easily be made to match your fence, with all the same benefits of vinyl extending to the planters. Certain fence components can also be customized, such as with your name or address. Matching trellises are also available, as are pergolas, arbors and other structures to enhance your garden while matching your fence.

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Does the fencing meet all applicable safety and product codes?

Our products not only meet national and international safety and product performance  codes: they are establishing new performance benchmarks for the industry. Some jurisdictions may require a permit before installing your fencing, or have local  requirements as to the height, type or style of fencing. Some subdivisions will only  accept vinyl fencing, recognizing the quality, beauty and longevity of vinyl fencing.  Please check your local requirements. 

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What is your warranty?

The fencing material is warrantied for the lifetime of the original (residential) owner, or if  the property is transferred to a new owner, for a maximum of 50 years. Commercial  applications, including stratas, have a 50 year warranty. 

Basically, the vinyl material will not rot, split, decay, splinter, check, attract termites or  other bugs, have fungal damage, abnormal weathering or discoloration under normal  use and service. 

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Can I build my own fence?

Yes, we provide DIY kits; either based on your measurements, or for an additional charge, we’ll measure your property and lay out the design for you. Our vinyl fencing can take a lot less time to install than wood fencing, for two reasons. The vinyl parts are factory finished, unlike wood; and our system also uses a collar mechanism that automatically adjusts so the vinyl post is set perfectly straight, very quickly. It isn’t possible to use these collars with wooden posts, so anyone installing a wood fence has to take more time to set each post exactly straight.

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How is a vinyl fence put together?

Most assembly of vinyl fencing is accomplished by snapping the rails into the posts.  Different fasteners may be used, depending on the style of fencing. Vinyl channels are  attached using rivets or screws.

As noted above, the use of collars makes setting the vinyl post straight fast and easy.

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How long does an install take?

That depends on the type of fence chosen and the extent of the job. A skilled crew can  install about 100’ of fence, on a flat and open property, in one day or less. More  challenging terrain takes longer. If you decide to do it yourself, at least double that  time, unless you have installed a lot of fences in the past.

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Do you take out the old fencing? What about my landscaping?

We can take down and take away your old fence. Just make sure it is included in your  quote. Our installers will be as careful as they can be with your landscaping and any  water or other utility lines in your yard. However, we can’t promise that the landscaping  will always be totally unaffected. 

If you have a nice landscape, something to consider is installing with post pounding vs.  digging holes and pouring cement for the posts. 

Post Pounding vs. Digging/Concrete posts 

Generally speaking, a pounded post is stronger and the ground is disturbed very little.  An inner steel post is pounded into the ground, and the post is then contained within  the vinyl post. The post installation is stronger as the post is further into the ground. It’s  a bit noisy as the posts go in, but the noise is over quickly. If a post is inadvertently  installed in the wrong spot, damage is limited to a hole the size of the post, and easily  filled. 

Many installers use a bobcat with an auger to dig a hole, and then concrete the post in.  It’s not actually stronger as the post does not go very far into the ground, and relies on  the weight of the concrete to keep the fencing from tipping over. The tires or tracks on  the bobcat will chew up your turf and gardens. The noise of the bobcat is about as  loud as pounding posts, and the install can take longer as the concrete has to harden  before work can continue. Also, if a post is inadvertently installed in the wrong spot,  you now have an extra pour of cement where you could have had landscaping and the  bobcat has to be brought back.

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What are my payment options?

All jobs are 50% down payment upon agreement to purchase/install, with the remainder due at completion. All DIY kits are paid in full before pick up or shipping. We accept cash, cheques, credit card(+ admin fee) or E-transfer.

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Are you licensed, and do you have insurance?

Yes, R&D Vinyl Fence Products is aup to date with Worksafe BC and maintains liability insurance at all times. For details, please call our office at 250-319-4224.

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Can I install your Vinyl Fencing System on my own by DIY?

Yes, we have detailed step by step instructions for you to follow and many DIY’s find our system quite easy to install. Simply go through the “Get your online quote here” button on our homepage, and we will follow up with you to go over details and cost. Or call the office or email a layout with measurements noting buildings and gate placement if any, and again we will follow up.

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Approximately how much can I save by installing myself by DIY?

You can save approximately 25%-30% by DIY. Keep in mind you are responsible for the cost of everything to do with install. Concrete, labour, screws, tools, cutting, etc.

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How long is the lead time to get the materials for a DIY kit?

Generally we have our four main colours, White, Almond, Khaki & Stone in stock, and can have your DIY kit ready in 7-10 days. There are times when stock will need to be replenished so wait times in those circumstances may be a little longer. The special order colours lead time will have to be determined at time of quote.

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Do you ship DIY kits?

Yes, we can ship! We work with several freight companies and will try to get the best shipping quote. Often, it is more reasonable to ship to your closest freight depot where your fencing materials are held for you to pickup. You always have the option to pick up at our yard in Kamloops.

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How do I get A quote?

Yes, we can ship! We work with several freight companies and will try to get the best shipping quote. Often, it is more reasonable to ship to your closest freight depot where your fencing materials are held for you to pickup. You always have the option to pick up at our yard in Kamloops.

We have an online quoting button on the home page of this site or find it HERE

partnerCode=6f1710d4390c . Enter your info, then put your address and city in and hit “find your home”. This will bring up a satellite view of your yard. You can then plot your fence, adding gates where you need them. Choose DIY option if you are planning to install yourself. Choose colour, height etc. This will provide you with a price scale. If you want each run (side) of your fence to be priced separately, just add one fence run (side) at a time. You will receive an email with the results that you may print if wanted. R&D will also get a copy of this layout and measurements, and will follow up with you.

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What tools do I need to install your Vinyl Fence System?
  • shovel 
  • level 
  • string line 
  • ground marking spray paint to mark holes on yard 
  • saw (table saw, mitre saw, skill saw) 
  • grinder or band saw for metal rail inserts 
  • drill/impact driver 
  • wheel barrow 
  • and good ol’ elbow grease

Vinyl Fence
Vinyl fence and backyard 
playground

We have the answers to your vinyl fence project questions.